Refund policy
Membership is a small, fixed-price plan. Here is when we refund.
Payment taken but membership not started
If money left your account and your membership did not start, contact us with the payment reference. We check with the payment provider and either start your membership or refund in full.
Paid twice
If you paid twice for the same period by mistake, we refund the extra payment.
Change of mind
Your membership starts immediately, so we do not refund after you have used it, unless something we promised did not work. Ask us through the Help page and we will look at your case.
How refunds arrive
Refunds go back to the original payment method. Banks usually take 5 to 7 working days. Your membership ends when a refund is made.
Last updated: October 2026 · Help